About
Privacy Policy
Last updated 2026-07-16.
Who we are
This website is operated by STL Shelters Ltd, trading as Apex Shelter Systems ("we", "us"). This policy explains what information we collect through this site, why, and how you can contact us about it.
What we collect
We do not use cookies, analytics, or any third-party tracking on this website. The only personal information we collect is what you choose to submit through our enquiry form: your name, email address, phone number (optional), message, and the enquiry category you select.
When you submit the form, our server also automatically records the submission time and your IP address. This is standard practice for any web form and is used only to help us respond to enquiries and to identify spam or abusive submissions.
How we use it
We use the information you submit solely to respond to your enquiry, for example to provide a quote, arrange a site survey, or answer a question. We do not use it for marketing, and we do not sell, rent, or share it with third parties.
How long we keep it
We keep enquiry records for as long as reasonably needed to respond to you and for our own business records (for example, if a quote leads to an order). Server logs kept for security and spam-monitoring purposes are retained for a limited period and are not used for any other purpose.
Your rights
Under UK GDPR, you can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To do so, contact us using the details below.
Contact us
Email sales@apexshelters.co.ukor call 0151 933 8737.